This policy explains how Bins and Beyond Ltd ("we", "us") collects and uses your personal information when you contact us or use this website. We are the data controller for the information you provide.
What we collect
- Enquiry details — your name, phone number, email address, postcode and any message or job details you send through our contact form, by phone, or via social media.
- Technical data — basic, anonymised information about how the site is used (see our cookie policy), only where you have accepted optional cookies.
Why we use it
- To respond to your enquiry, provide a quote and carry out work you ask us to do.
- To keep records of jobs, payments and correspondence.
- To contact you about your booking or, where you've agreed, your regular bin-cleaning round.
Our lawful basis is your consent (when you contact us) and our legitimate interest in running and improving the business and providing the service you've requested.
Who we share it with
We don't sell your data. We only share it where necessary to run the business — for example with our email and website providers, or if required by law. Any provider that handles data on our behalf is required to keep it secure.
How long we keep it
We keep enquiry and customer records for as long as needed to provide our services and to meet legal and accounting obligations (typically up to six years), then delete them.
Your rights
You can ask us to access, correct or delete the personal data we hold about you, or to stop using it for marketing, at any time. To make a request, contact us using the details below. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Contact
Bins and Beyond Ltd
Phone: 07736 310807
Email: mattysull1994@gmail.com
Last updated 2026.